Big Dogs Computer Service & Web Design
 
Big Dogs Service Rates - Business & Residential Onsite Computer Service
Residential Service Rates* 


$75.00 FLAT RATE service call
No travel charges within 30 miles of Spring Hill TN.
You don't have to watch the clock - home users are charged a flat rate and NOT by the hour!

Additional Charges - if needed
Reformat/Restore add $45
Data Backup/Transfer add $35
Data Recovery quoted per request

Multiple computers or Peripherals $45/each
New Computer setup & installation add $25

 Business Service Rates*

$75.00 per hour Onsite service call
1 hour minimum by appointment
Mon-Fri 8am - 6pm Sat 8am - 12pm

$100 per hour Urgent Response*
during normal business hours with 2 hour minimum
*Urgent Response: Tech onsite within 2 hours

$150.00/hour emergency nights & Sundays 
(2 hour minimum) Tech onsite within 3 hours

For more information on our Maintenance Agreements or Service Agreements
please visit
Maintenance & Service Agreements page.

 

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Big Dog's Maintenance Agreement

The Big Dog Monthly Maintenance Agreement is great for optimal performance and annual budgeting. This plan is designed for your company to have a technician visit your location on a scheduled time frame: monthly, weekly or even daily. This includes software troubleshooting, preventative maintenance, system optimization and any software updates/upgrades. With regular system checks by a trained professional, you can prevent possible hardware and software crashes due to spyware, viruses and other infective software.


Big Dog's Service Agreement

The Big Dogs Discounted Service Agreement is an ideal way to keep your network running smooth while not encoring major maintenance bills. You can purchase prepaid hours and save hundreds even thousands of dollars. With our discounted service and maintenance agreements, you can purchase blocks of hours. You can start with our introductory 10 hour block and use the hours for the whole year. We offer blocks of hours ranging from 10-60 hour blocks. The more hours you purchase the more you save. Your purchase a determined amount of hours and then call us anytime you need us.


Both Maintenance Agreements & Service Agreements Include:
Discount rate
We offer discounted rates for all service agreements. This discount rate covers any type of service, scheduled or emergency.


Priority Service
We will trouble shoot the problem over the phone, if at that time we determine that it can not be fixed over the phone a priority appointment will be scheduled, usually within 24 hours.


On-Demand Service
Client responsibility to contact Big Dogs for service, we come when you call!


Reporting
Detailed account after every service call explaining in detail what work was performed, when it was done and by whom. It will also show how many hours remain so you can budget for a renewal.

Custom agreements available upon request
We offer custom agreements to suit your own unique needs. Please contact us and we will be happy to discuss how we can best service your computer needs.

For more information on our Maintenance Agreements or Service Agreements please visit Maintenance & Service Agreements page.

 

*Rates quoted are for labor only and do not include parts. Should you need parts you will be informed first. Rates subject to change.

 


 

 MCSE - Microsoft Certified Systems Engineer               Certified Webmaster


 


Big Dogs computer service & web design is located in spring hill TN and offers computer service, website design, networking, dell, gateway. Mac, pc computers, We are not computer geeks, geek squad  or firedogs but we are monsters when it comes to your networks, networking, routers, wireless router setup, BellSouth DSL, we can handle all your tech support needs. Our computer center aka ocs, onsite computer services, on-site computer help. has been located in middle tn since 2003. All of our Techs are Microsoft certified A+ or MCSE. Our customer service is next to none! For all your computer and web needs "call in the Big Dogs"